Senior Contract & Business Development Manager
BT
- Budapest
- Állandó
- Teljes munkaidő
- Accountable as the point of contact for the customer on all matters relating to their existing agreement(s) with BT as well as being the negotiator for discussions which may affect this contractual agreement. To represent BT in a positive and constructive manner.
- Accountable for creating and managing Contract Change Notes ensuring effective change control of contracts in an account. Ensuring that appropriate governance is followed and that any financial impact represent the best possible outcome for BT.
- Accountable for managing the customers billing and collection and commercial management information requirements and resolving any issues that may arise in respect of this
- Accountable for contract monitoring, management and resolution of conflicts related to a designated account.
- Accountable for delivering the contracted financial and performance targets and obligations through the complete lifecycle of an account, both internally and externally for GS customers
- Accountable for managing the contractual risks for the lifecycle of the account, escalating to Account Mgmt for resolution
- Accountable for monitoring the account P&L and collaborating with finance and account management to address any issues that arise.
- Accountable for the production of regular and accurate account forecasts and ensuring a reliable financial outlook can be maintained and refreshed throughout the year. Ensuring minimal variance to final reported numbers each month.
- Ensuring that an appropriate cost control framework is in place and that costs allocated to the account are validated and / or challenged to resolution when found to be incorrect.
- Frameworks defined within Global Contract Management
- Ensuring the account suitably participates in any GS mandated governance activities, e.g. CGR, internal / external audit activities.
- Accountable for ensuring Contract Delivery Services are effectively leveraged to manage low-level contractual activities for the account.
- Work with Sales to identify new sales opportunities for the account and helping Account Management to progress these as smoothly as possible.
- Ensures before contract signature that proposed contractual obligations are achievable.
- Ability to engage with CXO level (internally as well as with customers) leaders, building deep relationships as a trusted interface into BT. Builds strong cross-functional relationships, embedding and role modelling collaborative ways of working.
- Demonstrated knowledge of how to lead, coach, support and motivate more contract managers.
- Communicates effectively at all levels, encouraging correct process compliance and tool usage. Interprets, manipulates and presents large volumes of data effectively.
- Presents business plans, forecasts and risks to senior internal GS stakeholders with clarity.
- Able to work under pressure to coordinate the team to deliver timely and consistent outputs. Makes logical judgments about where leadership is needed in the team.
- Conduct commercial contract risk assessments and manage identified risks through appropriate mitigation.
- Strong legal and compliance knowledge; understanding how different global regulatory requirements impact contractual frameworks.
- Ensures robust data is available to support analysis & decision making.
- Challenge Status Quo: Willingness to challenge and do the right thing where required e.g. resolve contractual challenges and disputes.
- Product / Portfolio: LAN/WLAN, MPLS, SDWAN, Meraki, Mobile and Fixed Voice Services
- Mind-set that begins and ends with the customer: Personally, role models a strong customer focus where customers are the reason why we have a business; places the achievement of excellent customer solutions at the heart of the organisation.
- Develops financial and business leadership of others, advising and coaching on Commercial, Bid and financial policy and practices.
- Provides informal ongoing mentoring and coaching to team members, ensuring they have the resources needed to work effectively.
- Reviews team performance on a regular basis.
- Maintains an affinity to design and ensure delivery.
- Customer champion - Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences.
- Commercial thinker - Uses understanding of internal commercial insight and latest external thinking to develop, and implement ideas that benefit BT.
- Solution focussed achiever - Identifies and implements plans to overcome obstacles and achieve ambitious goals.
- Bold decision maker - Problem solves to achieve business unit plans, providing expertise and insight to support bold decisions.
- Significant experience (5+ years) in managing large and complex contracts and accounts including P&L and debt management
- Experience in the management of both co-located and virtual team members with clear direction, objectives and deliverables.
- Proven ability to influence change at short notice and to plan dynamically to accept change at short notice in order to deliver.
- Must be able to collaborate across a complex global matrix, ensuring functions effectively work together to deliver the necessary outcomes for the client and BT.
- Possesses strong legal and commercial acumen. Detailed understanding of P&L and Balance Sheet. Experience of transforming contracts and / or organisations, embracing new ways of working and personally implementing these to ensure successful outcomes
- Bonus
- Company car or car allowance
- Health Insurance
- Cafeteria
- Smart working allowance