Lead and support Store Managers in both Retail and Wholesale POS locations. Ensure targets are met or exceeded; create and carry out action plans when needed. Lead by example to ensure smooth store operations and a high standard of service. Communicate goals and expectations clearly, and create a positive, team-oriented work environment. Motivate and develop your team to deliver excellent customer service and achieve sales goals. Build strong relationships with Store Managers, Sales Managers, Mall Management, and internal teams. Work with the Sales Manager to set and achieve sales targets for your region - by area, by brand, and by store. Identify and develop new business opportunities to grow sales. Make sure there is strong staff coverage in all stores according to business needs. Take part in hiring, setting goals, evaluating performance, and developing your team. Oversee daily operations, making sure policies, procedures, and standards are followed. Managed Team will be: ~ 9 store managers and ~ 50 Beauty Advisors 5+ years management and/or customer experience in Retail is a must Experience in team coaching and staff training Strong leadership skills; confident in managing and developing teams B Driving license and active driving skills Excellent public speaking, communication and presentation skills Strong analytical capabilities, including planning and budgeting Ability to function in a fast-paced dynamic environment Excellent problem-solving and decision-making skills Demonstrate flexibility and a positive approach to managing change Strong alignment with the company's values and corporate philosophy Proficient computer skills, including Excel, Word, Outlook, and PowerPoint Advanced proficiency in both written and spoken English and Hungarian Ability to drive strong in-store visibility and presence across locations Hands-on mentality with a results-driven mindset Knowledge of X-store POS system and Power BI is an advantage Experience working with premium or luxury brands is a plus
