IT Site Admin

Székesfehérvár, Fejér
Állandó
Teljes munkaidő

17 napja

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company's award-winning success.

Enrich your managerial and organizational talents - from finance, quality, and supply chain to human resources, IT, sales, and strategy
Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development
Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader

About the RoleThis is a Site administrator role reporting to the EUC Manager for the region. The role will involve the day-to-day on-site support of staff in the Szekesfehervar office and occasional remote support for other locations.What You Will Do

Ensure desktop support internal processes and procedures are adhered to
Manage incidents/ service requests assigned to them until resolution/ execution
Provide support to local and remote users
Handle end-user escalation effectively and involve the EUC Manager accordingly
Route/assign tickets to appropriate support group if necessary identifying and escalating high priority, high severity issues
Updating pending tickets with timely, precise, and accurate updates
Following up with end users or support groups, if necessary, for closure of pending tickets
Creating and uploading knowledge-base articles
Provide support to internal projects and ensure all assigned project deliverables are completed
Understanding of Microsoft (MS) Windows 10/11, MS M365, IP addressing, DHCP, DNS, network cabling, and patching
Perform application support, Samsung and iPhone mobile device support, PC imaging, and housekeeping
Hands and feet support for all IT Digital towers (Network, Security, Windows, Linux, and Unified Communications towers)

What You Need to Be Successful

5 years plus experience in an IT support role
Understand requirements on the vision and roadmap on End-user space
Ability to design, deploy, and manage end-user computing environment
Good experience in the core End User services domain
Knowledge of computers/ Laptops/ Printers/ peripheral troubleshooting
Knowledge of Office applications, MS O365, security clients, patch management, etc.
Experience and knowledge in various methodologies and models for end-user services delivery
Awareness and experience in practice development initiatives
Must have sound troubleshooting knowledge of Windows Operating systems (MS Windows 10 and 11)
Strong communication skills, both verbal and written in Hungarian and English

Bonus Points if You Have

Work well in team environments and be self-motivated/self-starting
Strong listening skills and ability to innovate and brainstorm around business ideas and needs
Flexibility to support migration issues on the go, without supervision, deal with ambiguity, self-motivated and results-driven
Able to derive results in an ambiguous setting and accomplish results in line with business needs
Troubleshooting knowledge of Linux and MAC Operating systems

What Makes You Eligible

This role is a full-time role in the Szekesfehervar office location

What We Offer

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
“Be Brilliant” employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development

#LI-AB3#LI-WS1You Belong HereHARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.About HARMAN: Where Innovation Unleashes Next-Level TechnologyEver since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.If you're ready to innovate and do work that makes a lasting impact,Important Notice: Recruitment ScamsPlease be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through:HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.( )© 2025 HARMAN International. All Rights Reserved. If you are using a screen reader and are having problems using this website, please call (800) 645-7484 for assistance.

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