
Head of Operations (Freight)
- Budapest
- Állandó
- Teljes munkaidő
- Leading, coaching, and developing a team of logistics professionals, with full accountability for performance management, onboarding, and growth.
- Overseeing the execution of customer transport orders across Europe, ensuring service delivery is timely, accurate, and within budget.
- Aligning operational resources to meet growing business demands and supporting commercial teams with operational insights and market intelligence.
- Ensuring accurate capacity planning and optimal haulier utilization to maximize profitability and efficiency.
- Coordinating with internal departments, customers, and hauliers to proactively address disruptions, resolve issues, and improve workflows.
- Monitoring KPIs and cost metrics (AMR, margin, volumes), and reporting operational performance to senior management on a regular basis.
- Driving continuous improvement through better use of the Transport Management System and promoting data accuracy and system compliance.
- Enforcing safety, compliance, and policy standards across all operational processes.
- 10+ years of experience in freight forwarding or 3PL logistics, with direct operational ownership
- 5+ years of experience in team and budget management
- Fluency in Hungarian and English
- Deep knowledge of European transport markets and freight networks
- Demonstrated ability to manage costs, lead teams, and deliver on performance targets
- Hands-on, collaborative leadership style with strong communication skills
- Experience in multimodal logistics or account management
- Familiarity with project-based logistics or growth-stage environments
- Training or certification in project or operations management
- A strategic and high-impact leadership role in an established logistics organization
- Full ownership of operational decision-making at country level
- Performance visibility and direct reporting line to the General Manager
- Dynamic and collaborative environment with opportunities for innovation
- Tools and support systems aligned with international best practices (Microsoft 365, TMS)
- Office located in Budapest with regional stakeholder exposure
- Competitive compensation and benefits package based on experience