System Support Manager
Wizz Air
- Budapest
- Állandó
- Teljes munkaidő
- Provides direction, leadership, and coordination within Application Operations, DBA Operations, Incident management and CMDB teams
- Coach and control Application Operations and DBA Operations team leads and Incident managers and CMDB manager external vendors
- Help with troubleshooting problems and overseeing prompt resolutions
- Develop processes for problem and incident management and resolution that can return services to normal without delay
- Maintain and develop the processes for repeating application and underlying system changes and control their flow
- Responsible for planning the process of integrating applications that are important to business operations and employee productivity
- Actively support ad-hoc and regular audits where IT processes and controls are in scope
- Follow trends and apply technologies to enhance usability
- Understand Wizz Air IT's high level application and data flow architecture
- College or University degree
- Fluent English
- Ability to lead a team of IT professionals and provide them with necessary guidance from time-to-time
- Ability to manage complex production disruptions leading an incident and capable of leveraging troubleshooting and root cause analysis technical expertise.
- At least five years of experience must have been in a management or supervisory positions demonstrating the ability to perform effective budget management and supervision of staff
- Work experience in a multicultural environment
- Should have decision-making and problem-solving skills
- Should possess good communication skills. He/she must be capable of making presentations
- Resilient, ready to work long hours and week-end if necessary
- Ability to set priorities, work under pressure.
- Proactive and initiative taker
- Self-motivated