German-Speaking Technical Support Analyst - student contract
- Budapest
- Állandó
- Teljes munkaidő
- Answer customer inquiries in German via phone, chat, and email
- Troubleshoot technical issues
- Guide users through product setup, features, and best practices
- Escalate complex cases through clear internal channels
- Maintain accurate documentation of all interactions
- Follow privacy, security, and quality standards
- Collaborate with a supportive, tech-savvy team
- Strong German (C1) and good English (B2) communication skills
- A curious mindset and a genuine interest in tech — even if you’re still learning
- Clear and friendly communication – you enjoy helping people
- Basic PC skills (you’ve used Microsoft Office or similar tools)
- A calm, solution-focused approach when things get tricky
- Willingness to learn and grow – we’ll teach you the rest during training!
- Any experience in customer service, support, or tech is a bonus, but not a must
- A full-time, stable position in our modern Budapest support center
- Paid training on systems, tools, and brand-specific knowledge
- Competitive salary and cafeteria benefit package
- A friendly, inclusive team environment with regular engagement activities
- Opportunity to support tech brands making a real difference in mobility, energy, and lifestyle
- Internal development and career growth opportunities