Vendéglátóipar, idegenforgalomutazásszervezőWorking Relationships The Travel Associate maintains a wide range of contacts with managers in client departments and staff throughout the organization as well as with colleagues within the team in the delivery of travel-related services and handling of specialized and complex processes. Key Functions/Results • Assist in processing Travel Authorizations and Travel Expense Claims ensuring conformity with FAO travel rules and procedures • Analyse and investigate technical problems, rejections and queries relating to recoveries, payments, rates etc. to verify correctness and alignment of records including adjustments and settlements of outstanding items in corporate systems. • Investigate and analyse complex cases and draft replies with documented evidence of background transactions. • Perform accounts reconciliation; review and approve expenditure documents ensuring conformity with FAO regulations and procedures; request journal vouchers for adjustments. • Participate in the design and implementation of automated travel management systems; recommend operational procedures and methodologies to accomplish the work. • Provide guidance and advice on travel rules and procedures to SSC/Divisions/Field Office staff. • Supervise junior level General Service staff assigned to the Travel Unit, providing training where necessary. • Review and reconcile monthly recovery reports, taking corrective action where necessary and validating items for recovery. • Assist Accounts Payable on clearances of consultants' honoraria payments, providing details performing necessary accounting adjustments. • Respond to Service Now requests and Teams enquiries. • Supports corporate initiatives in accordance with the Corporate Environmental Responsibility Strategy to reduce emissions, increase efficiency and integrate sustainability. Impact of Work The incumbent's work affects the smooth and efficient operation of the Organization's travel support functions. He/she plays a lead role in the coordination and provision of the travel support services for the successful achievement of the Division/Office's mandate.CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING Minimum Requirements Education: Secondary School Education Experience: Five years of relevant experience in office/travel and accounting support work Languages: Working knowledge (proficient – level C) of English IT Skills: Very good knowledge of the MS Office applications, Internet and office technology equipment Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence. Competencies • Results Focus • Teamwork • Communication • Building Effective Relationships • Knowledge Sharing and Continuous Improvement Technical Skills • Thorough knowledge of the essential elements of a range of financial/accounting/budgeting activities, including the relevant policies, rules and regulations. • Thorough knowledge of Enterprise Resource Planning (ERP) corporate travel systems. • Thorough knowledge of communication and documentation standards. Desirable Qualifications and Skills • Limited knowledge (intermediate - level B) of one of the other official FAO languages (Arabic, Chinese, French, Russian or Spanish).ADDITIONAL INFORMATION • FAO does not charge a fee at any stage of the recruitment process (application, interview, processing) • Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/ • The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. • General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application."Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence. • No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location • For additional information visit the FAO employment website: http://www.fao.org/employment/home/en/