Italian Speaking Customer Solutions Specialist

• Handle inquiries from customers and partners, providing product and service information.

• Solve technical problems, collaborating with Level 2 specialists for complex cases.

• Manage customer data in compliance with data privacy regulations, ensuring a high standard of service.

• Perform effective follow-up to ensure timely resolution of issues and customer satisfaction.

• Collaborate continuously with the team, customers, and partners.

• C1 level Italian and at least B2 level confident English language skills.

• Native level Hungarian knowledge

• At least a high school diploma (college/university degree preferred).

• Customer-oriented with excellent written and verbal communication skills.

• Effective follow-up and problem-solving skills.

• Confident knowledge of MS Office suite.

• Experience in customer service or technical support roles.

• Knowledge of CRM software.

• 100% Home Office support.

• Permanent contract.

• Cafeteria benefits.

• Modern and multicultural work environment.

• Opportunity to build a wide network of connections.

HSA