Customer Service - Order Management (Spanish speaker)
Celanese
- Budapest
- Állandó
- Teljes munkaidő
- Responsible for perfect End-to-End order fulfilment, from order receipt to delivery ensuring customer satisfaction within Emulsion Polymers business
- Covering own client portfolio and keeping a good relationship with both external and internal stakeholders
- Coordinate all customer requests within the organisation, effective cooperation with different departments
- Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances
- Document, investigate and follow up of internal and external complaints
- Fluent in English and Spanish (mandatory)
- Outgoing personality with excellent communication skills
- Strong, decided personality
- Solution oriented mindset, analytical thinking
- Customer focus
- SAP knowledge, experience in Supply Chain is advantage
- Cafeteria and Private Health Care Insurance
- Flexible working arrangements and home office possibilities
- Structured onboarding support
- Diverse career paths (people management, subject matter expert)
- Development opportunities (free language courses, online learning courses)
- Company events, CSR activities and possibility to join social groups
For more information, visit https//www.celanese.com/