CRM Coordinator

Neo Group

  • Budapest
  • Állandó
  • Teljes munkaidő
  • 2 hónapja
  • Gyors jelentkezés
Are you a detail-oriented individual with a passion for customer engagement? Neo Group is looking for a CRM Coordinator to join our team. As a CRM Coordinator, you will play a key role in managing and optimizing our Customer Relationship Management (CRM) system to enhance customer experience and drive business growth. You will collaborate with cross-functional teams to ensure data accuracy, create targeted email marketing campaigns, and analyze customer data to personalize their experiences. If you have excellent analytical skills, a strong understanding of CRM systems, and a desire to empower customer engagement, we want to hear from you.Your responsibilities will include:
  • Managing the execution of CRM promotions, including segment management, setting up promotions, tournaments, and lifecycles
  • Quality assurance of the bonus journey to prevent errors and ensure accuracy
  • Setting up bonuses, promotions, and tournaments on the back office system
  • Preparing and coordinating information pages and communication journeys
  • Providing insights on campaign performance and suggesting improvements
  • Assisting in producing and delivering campaign briefs and plans
  • Coordinating the delivery of promotional content and material
  • Maintaining and implementing a Multi-Geo promotional calendar
  • Conducting market research to identify new campaign opportunities
Requirements
  • Passion for the iGaming industry
  • Demonstrated problem-solving skills
  • Quick learner with a growth mindset
  • Attention to detail and strong task management skills
  • Enthusiasm for learning and personal development
  • Strong team player with a proactive approach
  • Results-oriented and focused on objectives
  • Organized and analytical mindset
  • Proficient computer skills
  • Excellent written and verbal communication skills in English
Benefits
  • Exciting opportunity to be part of and have an impact on the creation of a new and innovative brand on the market
  • We offer an enticing compensation and benefits package, designed to enhance your work-life balance and well-being.
  • An international work environment with an engaged, driven & professional team
  • Great & modern office space

Neo Group

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