Global SME - Order Management

Sanofi

Budapest
Állandó
Teljes munkaidő

1 hónapja

Global Subject Matter Expert - Order Management

Location: Budapest, Hungary OR Barcelona, Spain
Flexible working: hybrid
Job type: Permanent, Full-time

About the jobOur TeamBusiness Operations is a Global organization of Sanofi providing end to end services to all geographies in Europe, North America, China, JPAC & International regions and covering Global Procurement services, Operations and transition management, Medical activities, People services, and Global Finance services. Global Finance services hosts the following service lines O2C, A2R, Financial sanctions compliance.As one department within Business Operations, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.Our function at a glanceOur O2C team will handle the following activities

Master Data Management
Sales Orders Management
Requests and Disputes Management
Credit Risk and Credit Data Management
Collections and Customer Contact Management
Cash Application and Receivables Management
AR related Month-end Closing, Reporting and Non-trade Invoice Management

These operations are critical for customers & patients products fulfilment, accurate accounting, generating cash flow, customer satisfaction.Main responsibilitiesUnder the management of the Order management Global Process Lead (GPL), this role is in charge to drive specific topics, projects contributing to Core model enhancements and deployments. This role will be instrumental as well in the continues improvement area improving core model adherence, global initiative allowing better efficiencies and best in class practices.Core model

Contribute to the design, development, maintenance, simplification, optimization and improvement of core model processes in collaboration with Regional leads and Order Management Global Process Lead
Processes in Order Management core model include order taking, order acceptance, delivery and invoice processing
The Core Model mainly comprises processes, technology landscape, RACI, interaction model business rules and KPI’s
Collaborate on the change definition in policies and procedures supporting optimized and standard processes
Propose actions to accelerate simplification of our operations, introducing innovative and harmonized solutions

Core model adherence/audit

Build and maintain stakeholder relationships across all geographies and drive standardization of processes
Lead the preparation, conduct, and follow-up audit across all geographies the core model adherence
Oversee the process performance across the different geographies and provide input into how it can be further improved
Review, discuss and support in approval of exceptions to the Core Model with the regions
Ensure strong relationships with the teams through both solid governance, as well as informal and formal networking
Utilize dashboards and other enhanced visualization capabilities to illustrate historical trends and document and report detailed observations, instances of non-compliance and improvement opportunities

Global projects and initiatives

Ensure iO2C Core Model components are well understood to perform an effective implementation
Deliver projects across all regions, notably technologies implementation
Own the business case for the relevant project incl. its implementation impact within iO2C P&L
Support neighbouring functions projects & other global initiatives impacting the Service Line
Ensure relevant data are available to support business case and on-going project reviews
Collaborate in global projects (ex. ISHIFT) and neighbouring functions initiatives where Order Management process is applicable

About youExperience and functional skills

Minimum 5 years of process knowledge of Order Management processes and related systems
Strong understanding of the overall Order to Cash and Supply Chain E2E processes
Proven experience in Order Management activity & engaging 3rd parties
Good knowledge of pharma business commercials, Trade Environment, Finance & business modelling
Proven experience in Project Management & process review

Technical skills

Strong analytics skills with the ability to collect, organize, analyse, and disseminate information with attention to detail and accuracy
Hands-on experience of SAP, in S4 Hana preferably OM, Management modules (advantageous)
Knowledge of Microsoft Office and expertise of MS Excel
Ability to develop high-quality presentations

Soft skills

Excellent teamwork and interpersonal skills with the ability to take initiative and overcome challenges
Strong networking& communication skills, effective collaborator with peers, stakeholders and partners across the organization
High capacity and willingness to learn about procedures, excellent organizational and planning capabilities
Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies
Ability to successfully lead & engage indirect remote teams, change leader
Multicultural mindset - international exposure

Education

Bachelor’s or Master’s degree from a Business or Engineering school

Languages

English fluent (written and oral)
Knowledge of any other European languages is advantageous

When joining our team, you will experience

An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
An attractive, market-oriented salary and cafeteria benefits
Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days
Work from an "Office of the Year 2020" finalist office
Collective life and accident insurance
Yearly medical check-up
An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
Your own career path within Sanofi
Your professional and personal development will be supported purposefully
Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

Pursue Progress. Discover Extraordinary.Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, gender identity or Veteran status.Watch our and check out our Diversity Equity and Inclusion actions at !Discover our , that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document before applying.#Sanofi #WeNeverSettle #SanofiCareers #PursueProgress #DiscoverExtraordinary #joinsanofi #careerswithpurpose #SanofiBudapestHub#SBOBUDAPEST #ordermanagement #innovation #O2C #ordertocash#ordertoserve #subjectmatterexpert #globalrole #SME #LI-EURAt Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Sanofi

Jelentkezem