Global Business Services Customer invoice to Cash Collection Analyst - VIE Contract (W/M)
Sanofi
- Budapest
- Állandó
- Teljes munkaidő
- Collect new customer’s data for credit assessment, run risk & scoring tool and assign/update credit data
- Collect existing customer internal and external data, run risk & scoring tool, analyze and fine-tune the outcome and update credit data annually on an ad-hoc basis
- Contribute to periodic reviews and updates to credit policy and guidelines and credit management operational framework
- Address operational issues and follow through to resolution in an effective and timely manner
- Deliver operational KPIs and comply with Sanofi policies and guidelines
- Participate in continuous improvement initiatives
- Deliver collections management services to CHC Europe for Sanofi entities within CHC perimeter as per their respective Service Level Agreements
- Collection activities: review AR ageing reports, perform collection & dunning, escalate & follow-up actions
- Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
- Address operational issues and follow through to resolution in an effective and timely manner
- Contribute to business and customer collection strategy reviews
- Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user
- Identify process improvement opportunities through elimination of redundant activities
- Participate in process automation initiatives and ensure seamless adoption and transition
- Participate in global projects as required
- Graduate degree in Accounting or Finance
- Fluent in English and French; knowledge of other European languages is desirable
- Broad understanding of Customer invoice to Cash process and activities
- Expertise in Credit Management processes and activities
- Understand and evaluate financial statements, perform detailed financial analysis and determine credit risk of customers
- Hands-on knowledge of collections & receivable activities
- Good business acumen
- Strong deductive and analytical skills
- Computer literate and familiar with accounting applications
- Knowledge of Microsoft Office
- Ability to interact with internal stakeholders and clients in a professional manner
- Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset
- Good communication skills
- Attentive to customer needs and feedback
- Ability to work independently and take ownership of tasks and processes
- Ability to organize, prioritize and structure the tasks for oneself
- Attentive to detail and works with precision
- Action oriented, delivery driven, change agent
- Lead by example to deliver high quality service, customer satisfaction