Ci2C Senior Collections Analyst (Spanish speaking)

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
• An attractive, market-oriented salary
• Cafeteria benefits
• Flexible home office policy, with a possibility to work up to 60% of time from home
• Collective life and accident insurance
• Yearly medical check-up
• An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
• Your own career path within Sanofi
• Your professional and personal development will be supported purposefully
• Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

• Deliver collections management services to SBO
• Review AR ageing reports
• Perform collection & dunning
• Determine appropriate escalations & follow-up actions as per defined process
• Dispute & Claim Management - qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
• Contribute to business and customer collection strategy reviews
• Execute in compliance with Sanofi policies and guidelines
• Complete all activities as per the global Core Model and operational KPIs
• Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user
• Pro-actively anticipate operational issues and coach junior analysts
• Build, document and transfer CI2C Core Model process knowledge (Level 6/7) relating to collections management

• Graduate degree in accounting or finance (advantageous)
• Good and proven experience in Collections & Receivables Management preferably in an international multicultural environment (essential)

• Fluent in Spanish and English (essential)
• Knowledge of Portuguese (advantageous)

• Broad understanding of end-to-end customer invoice-to-cash process and activities
• Hands-on knowledge of collections & receivable activities
• Hands-on experience of SAP FI and other accounts receivable related IT tools
• Knowledge of Microsoft Office and expertise of MS Excel
• Ability to interact with internal and external clients in a professional manner
• Team player, able to work collaboratively transversally and with Ci2C front line teams with an end-to-end mindset

• Experience in working within a Business Services organization
• Good business acumen
• Strong problem-solving, deductive and analytical skills
• Good communication skills
• Attentive to customer needs and feedback

Adecco