Consultant, SAP Release and Process Management

• Design, coordinate, facilitate and execute the Release Management process for SAP S4 HANA Releases
• Apply a process for management and tracking of business change requests (CR's). All CR's received from business should be Analysed, Categorized, Prioritised, and tracked.
• Working with the various projects/teams in the company to support the technical deployments of the various solutions and third-party applications.
• Provide process guidance to the projects/teams on SAP Transports and Tools including Solution Manager and Change Request Management (ChaRM) as well as ticket-based transportation managed from ServiceNow.
• Working with the Functional and Development teams to support SAP Transport processes and the related Change Controls are appropriately applied.
• Create, maintain and communicate the release schedule for both roll out projects and live units.

• Active partner / driver in continuous improvement of processes in the area of release management, change management (applied to releases and technical changes), SAP basis and SAP Technical Architecture
• Establishes and/or maintains metrics/reporting regarding release content and effectiveness.
• Design, Implement, measure periodic KPIs and metrics to senior management of performance against current SLAs.
• Enhance SLA and KPI measurements as new needs are coming up.
• Observe process design issues and flaws, and develop, test, implement, and measure new process implementations and process enhancements.
• Interfere both in proactive and reactive way when the general service delivery quality requires stepping in
• Other related problem resolution as per reporting manager's request

• 5+ years' experience in Release Management or change management OR (as a project manager or deployment lead)
• Degree in IT or Engineering
• Good understanding of Prince 2 project management principles and their practical use in a global multinational environment
• Good understanding on project phases, test cycles, entry and exit gate criteria management
• Managed ITIL processes (especially Change and Deployment) in an global environment
• Experience in SAP is an advantage
• Demonstrable knowledge of project lifecycle management
• Process driven personality
• Strong planning capabilities
• Strong internal drive and motivation to push issue resolution and follow up properly
• Ability to assertively communicate in a multinational environment considering potential cultural differences
• Basic technical understanding of S4 HANA environment, especially in the area of transport management is an advatage
• Solution Manager CHaRM experience is an advantage

• Working at the world's only fully integrated aluminum and leading renewable energy company
• Diverse, global teams
• Flexible work environment/home office
• We provide you the freedom to be creative and to learn from experts
• Possibility to grow with the company, gain new certificates
• Attractive benefit package

Hydro