IT Onsite Support (m/f/d)
Rheinmetall
- Várpalota, Veszprém
- Állandó
- Teljes munkaidő
- Acceptance, evaluation and priorization of incidents and service requests
- Processing and resolution of known incidents and service requests
- Implement, manage and coordinate daily operations site support (incl. Network utilization, server performance, procurement and testing of hard -and software.
- Close cooperation with our system specialsts and management of external service providers
- Investigate technical issues and provide solutions in cooperation with regional IT team
- Control, monitoring and delegation of tickets according to the SLAs
- Documentation of solution descriptions
- Teach and empower site personnel for use IT based technologies
- Assistance with questions about the use of IT applications and IT systems
- Participation in the deployment of the IT network of the new site
- Completed training as an IT specialist or equivalent
- 3 years professional experience, as a minimum
- Practical experience with IT processes according to ITIL Best Practices is desirable
- English knowledge in communication level
- German is an advantage
- Good knowledge of leading technology PC architectures and hardware technologies
- Excellent knowlede of common standard SW applications (e.g. MS-Office, SAP)
- Willingness to travel
- Competitive compensation package
- Work-life balance
- Innovative solutions
- International team and company culture
- Creative ideas are listened to
- Dynamic, supportive working environment
- Participation in the creation of a new plant, a unique greenfield investment in the defence industry.