French Speaking Customer Service or Order Management Representative

Randstad

  • Budapest
  • Állandó
  • Teljes munkaidő
  • 1 órája
Our business partner is looking for new French speaking Customer Service and Order Management Representative colleagues. If you have experience in the field of Customer Care or Order Management and are interested in working in a fast paced environment and have excellent communication and problem solving skills then our offer is for you!Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
Deal with customer calls and complaints effectively and professionally as per the service level agreement
Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
Work collaboratively with Sales, Finance and other relevant internal stakeholdersElvárások / RequirementsExcellent communication skills in English AND French
Strong customer services experience within a fast paced, corporate environmentExperience in a customer facing role or order processing
Good MS Office skills
Knowledge of SFDC and SAP desired
Accurate and fast data entry skills
Excellent telephone mannerExcellent organization skillsAmit nyújtunk / BenefitsCompetitive salary and Cafeteria benefit packageHome Office opportunity - 2 days per weekSupportive working environmentTraining supportLong-term career opportunity

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